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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check-in: from 11.00 am.
Check-out: before 10.00 am. - Is the price per room/apartment or per person?
Per room. - Is breakfast included in the price and what type of breakfast?
Yes, american buffet breakfast. - Can we settle the bill on arrival?
No. - Which languages are spoken at the reception?
English, Spanish and German. - How many floors are there in the building and do you have an elevator (lift) in the building?
One floor. - Are there quiet, private, romantic rooms?
Yes. - Do the rooms/apartments have a terrace/courtyard?
No. - Do the rooms/apartments have a balcony?
Yes, all of them. - Do you have non smoking rooms/apartments?
All of them. - Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
Yes, satellite. - Is there a telephone with direct dialling in the rooms/apartments?
Yes. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, included in the price. - Do you have an Internet/E-Mail point in the Property?
No. - Is there a swimming pool? When is it open?
No. - Is parking or garage available?
No. - Which is the nearest airport?
Marco Polo (15 minuts by taxi). - Do you have a pickup or shuttle service from and to the airport?
No. - Which is the nearest railway station?
Santa Lucia (10 minutes walk). - Which is the nearest / how far away is / how do we arrive from the Gondula Station?
100 meters away. - Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
50 meters away. - Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
At the property. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No. - Are pets welcome?
Yes, small size. - Is there a restaurant in the Property?
No. - Can I connect my modem so that I can surf the Internet from my room/apartment?
Yes.
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