FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In any time, Check Out any time.
• Is the price per room/apartment or per person?
  Prices are per person.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast is not included.
• Can we settle the bill on arrival?
  Yes, if you want.
• Which languages are spoken at the reception?
  Englis, French, Spanish and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors and no elevator.
• Are there quiet, private, romantic rooms?
  We got quiet, private, romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, 2 of the rooms have the terrace on the main street.
• Do the rooms/apartments have a balcony?
  Yes, 2 of the rooms have a balcony on the main street
• Do you have non smoking rooms/apartments?
  We got 7 non smocking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Every room has satellite television.
• Is there a telephone with direct dialling in the rooms/apartments?
  Every room has direct dialing phone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Every room has air conditioning system and there is no extra charge for using it.
• Do you have an Internet/E-Mail point in the Property?
  It's possibile to surf in Internet from the reception.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, there is not.
• Where can we rent a car?
  In mestre, 10 minutes by train from the hotel.
• Which is the nearest airport?
  The airport of Tessera, 20 minutes from Venice by bus.
• Do you have a pickup or shuttle service from and to the airport?
  No, this service is not available.
• Which is the nearest railway station?
  The railway station is very close to the hotel, 3 minutes on foot.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest gondola station is3 minutes on foot, in front of the train station.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  It is 2 minutes on foot, in front of the train station.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  It is 3 minutes on foot, in front of the train station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No fitness centre.
• Are pets welcome?
  Small size pets are welcome. No exotic anima would be accepted.
• Is there a restaurant in the Property?
  No restaurant.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  It's possibile to surf in Internet from the reception.