FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 8am.
  Check Out before 11am.
  After check-out time guests can leave for free their luggage in the hotel all the time they need.
• Is the price per room/apartment or per person?
  The price is per room and per night. The price includes: all taxes, service, a rich breakfast buffet, the possibility to take part to a free visit to Murano Island by private boat and the free visit to a famous glass-factory to admire the glass-blowing art. The rate includes also 1 free entrance to the Venice Gambling House for each guest.
• Is breakfast included in the price and what type of breakfast?
  A very rich breakfast buffet is included in the price. The breakfast buffet consists in: warm drinks (coffee, milk, cappuccino, tea, chocolate), plum-cakes, several kinds of joghurt, fruit juices, bread, several kinds of marmelades, honey, butter, cheese, cornflakes and free scrumbbled eggs.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German, French and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has three floors.
• Are there quiet, private, romantic rooms?
  The bedrooms in hotel Atlantide are very clean, welcoming, quiet, private and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  The rooms do not have balcony, but wide windows permitting the sun and fresh air to get into at any time.
• Do you have non smoking rooms/apartments?
  Hotel Atlantide has smoking and non smoking bedrooms, the guests just have to let us known their preference and we will accomodate them in the rooms they prefer.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  All the rooms have colour television, but not satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  In Hotel Atlantide all bedrooms have a telephone with direct dialling.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, free of charge.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  At 10 minutes walking from the hotel there is a swimming pool which is open from 9am to 7pm every day.
• Is parking or garage available?
  No.
• Where can we rent a car?
  Hotel Atlantide is situated at 5 minutes walking or 1 minute by public motorboat from the parkings in Piazzale Roma. Guests just have to ask information to the staff who will be glad to help to find the best accomodation for your cars.
• Which is the nearest airport?
  35 minutes by public transport from the Internation Venice Marco Polo airport.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  The Venice railway station Santa Lucia is situated at 1 minute walking from Hotel Atlantide.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest Gondula Station is situated at less than 1 minute walking from Hotel Atlantide.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest Vaporetto Station is situated at less than 1 minute walking from Hotel Atlantide.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  The nearest Water Taxi Speedboats is situated at less than 1 minute walking from the Hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  In the property there is not a fitness centre but guests can find one just a short walk from the hotel.
• Are pets welcome?
  Pets, if small, are welcome but they can not enter the breakfast room.
• Is there a restaurant in the Property?
  The property has a very clean and welcoming restaurant where it is possible to enjoy the typical Venetian cuisine. The restaurant is not situated inside the hotel, but in the lively Campo Santa Margherita, one of the biggest squares in the city.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.