FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before midday.
• Is the price per room/apartment or per person?
  Yes, the price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, the breakfast is included, the minibar soft-drink in room are included. Continental breakfast.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  Italian, English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is 1 floor without a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are three very quiet, private and very romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  2 of the 3 rooms have a private courtyard-garden.
• Do the rooms/apartments have a balcony?
  No, rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, there are non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV in the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning included.
• Do you have an Internet/E-Mail point in the Property?
  No, there is no point but internet in every room.
• Is there a swimming pool? When is it open?
  No, there is no swimming pool.
• Is parking or garage available?
  No, in Venice there aren't cars.
• Where can we rent a car?
  In Piazzale Roma there are some rental car agencies.
• Which is the nearest airport?
  Marco Polo Airport is the nearest airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, there is no shuttle service.
• Which is the nearest railway station?
  Santa Lucia is the closest railway station.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  You can arrive by Gondola from Piazzale Roma (30 minutes)
  from San Marco (20 minutes).
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  Vaporetto n° 2 , San Basilio stop, 2 minutes walking.
  Vaporetto n° 1, Cà Rezzonico stop. 8 minutes walking.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  15 minutes from Piazzale Roma Taxi Station.
  45 minutes from Airport Taxi Station.
  5 minutes from San Marco Taxi Station
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center.
• Are pets welcome?
  Yes, pets are allowed.
• Is there a restaurant in the Property?
  Yes, there is one of the best restaurant in the city.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect the modem in the rooms.