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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    All accommodations, Check In from 8am, Check Out before 11am.
  • Is the price per room/apartment or per person?
    The indicated price is per night per room.
  • Is breakfast included in the price and what type of breakfast?
    A rich breakfast buffet is included in the price. The breakfast includes: warm drinks like: coffee, tea, milk, chocolate and cappuccino, cold drinks line: orange juice, mineral wather, milk and chocolate, bread, butter, etc...
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    The staff in Hotel Antica casa Carettoni has a wide experience in hotel business and speaks English, German, French and Spanish.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    There are 2 floors and there is no elevator.
  • Are there quiet, private, romantic rooms?
    Yes, very private and particulary romantic.
  • Do the rooms/apartments have a terrace/courtyard?
    No, there is not.
  • Do the rooms/apartments have a balcony?
    The rooms have no balcony, but very spacious windows letting the sunshine and the light coming in to the room.
  • Do you have non smoking rooms/apartments?
    In Hotel Antica casa Carettoni there are smoking as well as non-smoking bedrooms.
  • Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
    Yes, there is a sat tv in each room.
  • Is there a telephone with direct dialling in the rooms/apartments?
    Yes, there is.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
    Yes, there is personally controlled air conditioning at no extra charge.
  • Do you have an Internet/E-Mail point in the Property?
    Not in the property, but an Internet point is situated just in front of the hotel.
  • Is there a swimming pool? When is it open?
    Not inside the property, but just a short walk from Hotel Antica casa Carettoni there is a public swimming pool open from 9.00 a.m. to 9. p.m. every day.
  • Is parking or garage available?
    Parking possibilities nearby. For further information, please do not hesitate to contact the hotel.
  • Where can we rent a car?
    You can ask our reception desk.
  • Which is the nearest airport?
    Hotel Antica casa is situated at 35 minutes by public transport from the Venice Marco Polo airport.
  • Do you have a pickup or shuttle service from and to the airport?
    Hotel Antica casa Carettoni does not offer a shuttle service from the airport.
  • Which is the nearest railway station?
    Hotel Antica casa Carettoni is situated at 1 minute walking from the Venice railway station Santa Lucia.
  • Which is the nearest / how far away is / how do we arrive from the Gondula Station?
    Hotel Antica casa Carettoni is situated at 1 minute walking from a Gondula station.
  • Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
    Hotel Antica casa Carettoni is situated at 1 minute walking from a "Vaporetto" (public transport) station.
  • Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
    Hotel Antica casa Carettoni is situated at 1 minute walking from a Water Taxi Speedboats station.
  • Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
    No.
  • Are pets welcome?
    No, they are not.
  • Is there a restaurant in the Property?
    Hotel Antica casa Carettoni has a very clean and welcoming restaurant where it is possible to enjoy the Venetian typical cuisine for very convenient prices. The restaurant is not situated in the hotel but in square Campo Santa Margherita.
  • Can I connect my modem so that I can surf the Internet from my room/apartment?
    Yes.