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Guest Rating

 
83%
270 guests and 28 review

Travellers Reviews


Submitted by Steven Colwell, Alpharetta, GA 30004, United States

A great location in Venice, very convenient to the major sights.
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Delightfully surprised with this hotel - when we go back will stay here again ...
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Very friendly and helpful staff. We think a very good value for the money - would highly reccommend to anyone.
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Only steps away from the Peggy Guggenhiem museum, in one of the more quiet sections of town.
Rating 87%


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Submitted by Jinette de Gooijer, Kew, Australia

The staff were exceptionally welcoming
and helpful. The accommodation was clean
and of a high quality.
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Charming place and charming hosts (two
sisters), exceptionally clean, & in a
quiet location in best part of Venice.
Rating 97%
Submitted by Jessica Lee, North Perth, Australia

Ca' Zose was a fantastic place to stay. The staff were always helpful and polite and the breakfast was fantastic. I would recommend the hotel to my friends and family and anyone travelling to Venice.
Rating 90%
Submitted by Denise Bertrand, Montréal Qc, Canada

Very nice hotel. The owners are very helpful and very nice with us. They answer to our questions and give us some services as informations and reservations for restaurants. I wish to come back there another time!

Thanks
Denise Bertrand

P.S.: Sorry for my english, I am a french canadian.
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Very nice, classical, 'bon goût' in the decoration venezian
Rating 89%
Submitted by Janeen Smith, Bakersfield, United States

We had a delightful stay. The hotel was ideally located right on a canal. Rooms clean, bathroom modern and well appointed. I can highly recommend it and will stay again there when I'm in Venice next year.
Janeen Smith
California. USA
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Lovely, clean, well situated, comfortable.
Rating 89%
Submitted by Gale Murray, Colorado Springs, CO 80903, United States

it was excellent; staff was very nice, offered us breakfast as it was early in the morning, and seemed prepared for our early arrival (which we had notified them of)
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an outstanding small hotel; hotel staff very charming and accomodationg; room exceptionally attractive, comfortable, and clean
we plan to stay there again!
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got a discount because we paid in cash
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delightful! very well located. quiet. friendly staff
Rating 89%
Submitted by Annette Morris, Abergavenny, United Kingdom

We were warmly greeted and made to feel very welcome. Rooms were ready.
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We had a very enjoyable visit to Ca'Zose. The owners were very hospitalble, everyone was very friendly & helpful.
The rooms and all of the establishment was spotless and very comfortable. The position is excellent - very close to all the main attractions. I would highly recommend this hotel to anyone visiting Venice

The only complaint - I would dearly have loved to have Tea / Coffee facilities in our room. Missed being able to make hot drink
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Very helpful - allowed us to leave luggage in the reception area on the last day until the evening.
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The website is fine - no change needed
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Ca'Zose is a beatiful old building - in the heart Venice. It has been refurbished to a high standard. It is ideally situated for seeing all the sights. The owners are very friendly and helful. The level of service is excellent.
Rating 83%
Submitted by Dianne Leach, Manchester, United Kingdom

they need a proper detailed map of directions also it would of helped if the place had a proper sign above.
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the heating system was not working after the 1st night it was cold during the night periods. i thing this was turned off at the main to save money.Also a lack of storage and hanging in the room and bathroom. Especially in the shower as it was very small area there was no where put soap ect apart from on the shower floor and this was difficult to bend due to the size of the shower cubicle.
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We noticed that certain clientel had a better offer of breakfast than we did. Ours was varied sweet cakes . Other were offered ham. Confused to as what we should of really got.
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The television was just an ornament and could really not be used as every channel was in italian . It is the first holiday where we have not had access to some kind of english news channel. Sky or BBC News. Although this was advertised as having TVs in the room. I would not of booked it regards to the TV having no news channels.
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also because of the building work across the
alley we were woken on several occasions due to the noise in the early morning when they start work . As again if we had known that we were next door to a building site. we would not of booked at this hotel .
Rating 66%
Submitted by Guy Carpentier

Excellent accueil; chambres soignées; excellent emplacement alliant le calme du Dorsoduro et la proximité de la Place St-Marc.
Accès très facile.

Ne le dites à personne!!!
Rating 95%
Submitted by Venetia

We had an excellent experience, Valentina was exceptionally friendly and helpful, we would definitely stay there again when we return to Venice.
Rating 93%
Submitted by Barbara

Very friendly & helpful owners. They took the time to help with directions and travel tips.The room and hotel in general were very clean and well-kept.
Rating 89%
Submitted by james

Great place and wonderful people.
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Very nice place and the owners are eager to please.
Rating 89%
Submitted by claire

The breakfast was wonderful and the woman who served it was cheerful, enthusiastic and efficient.
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Better directions from the various nearby vaporetto stops - Salute, Zattere and Accademia.
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Comfortable, clean, friendly, great breakfast and a good value for Venice.
Rating 87%
Submitted by Antonio

Nice breakfast, 'brioches' and coffee always fresh. Easy access to the vaporetto that goes to the airport (just one bridge to carry the luggage over!).
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Nice place, located on a quiet part of town, but with easy access to the vaporetto.
Rating 86%
Submitted by Jon

personal service and home like atmosphere
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the property has a common room on the second floor which was shared by three rooms. this adds additional usable space.
tasteful and charming decor.
second floor stairway is long and narrow, could be a problem for seniors or small women.
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great location in neighborhood with galleries and artisan shops away from madness of san marco.
charming sisters own/operate the hotel taking care of guests as if they are staying in their home
Rating 84%
Submitted by Carie

As House Numbering in Venice is quite confusing for the novice - it would be very helpful to include the not only House Number, but also the Street/Alley name on which the property is located, and the name of a cross street/fondementa/calle/etc.
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This property is a fantastic location, the rooms were fresh, clean and large enough for two people to move around comfortably - however, the only negative comment I can make is that the internal walls are extremely thin, with no insulation/noise proofing, and one feels as though neighbours on both sides are staying in the same room as yourself.
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Fantastic location, friendly service, comfortable surroundings, and with the Chiesa Santa Maria della Salute just down the street, I can't think of a better place to awake to the bells and carillon of an Italian Sunday morning.
Rating 80%
Submitted by Anonymous

Extremely friendly. Fabulous location.
Rating 97%
Submitted by Anonymous

It is a pleasant and very still place; but near to all important places of the town.
Rating 89%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 100% value and his check-out with a 78% rate.
Rating 83%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 61% rate.
Rating 81%
Submitted by Anonymous

We boarded the proper bus, but had trouble finding the exact street the hotel was on. We had the map provided, but still could not find our way.
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The room was very very nice, but there was a strong odor of sewer gas. I don't think it was the canal, because the outside air didn't smell.
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We liked it very much, and would recommend it to a friend. However, there was a strong odor in the room, it may have been sewer gas. Other than that, it was a lovely place to stay, and the owners of the hotel were very nice to us, and helpful in recommending places to eat and things to see. I would definetely go back when I visit Venice again.
Rating 80%
Submitted by Anonymous

Fantastic
Rating 80%
Submitted by Anonymous

Good quality hotel, description exactly as published and very friendly staff and service.
Rating 77%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 75% value and his check-out with a 78% rate.
Rating 77%
Submitted by Anonymous

We had no directions to the property and got off at the wrong stop on the vaporette causing us a really long walk with all of our luggage.The owner and her sister were extremely welcoming and very accomodating during our stay.
Rating 77%
Submitted by Anonymous

It was a little difficult to get to the room as they are still waiting on approval to attach the addition by the first floor. I think it will be more convenient when the addition is attached.
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We informed the staff that we had a very early train to take on the morning of our departure, so we needed to check out one day before our departure. The staff said they were happy to accommodate our needs and would arrange for check out a day early and provide a box breakfast in our room to take when we left early the next morning. However, when we went to check out, the attendant did not know anything about this and had to call the owner, which became quite confusing. We then had to pay in cash, which we did not expect as we had been told that the American Express card would be acceptable. We had to use the rest of our cash and then locate a bank where we could obtain more cash for the remainder of our trip.
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Very nice and clean, helpful and friendly staff.
Rating 74%
Submitted by Anonymous

The guest has left no specific comment, however has rated the overall satisfaction rate with a 62% score, his arival experience with a 83% value and his check-out with a 28% rate.
Rating 60%
Submitted by Anonymous

we are accustomed to 4 star and this did not meet our needs
Rating 45%

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