FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  All rooms are on the first floor, there is no lift but there are only 15 steps.
• Are there quiet, private, romantic rooms?
  Yes, all of them.
• Are linens and towels provided or do I need to bring my own?
  Yes, we provide them.
• Do the rooms/apartments have a terrace/courtyard?
  There is a garden in common.
• Do the rooms/apartments have a balcony?
  No there are no balconies but rooms are very bright.
• Do you have non smoking rooms/apartments?
  All of them.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, no satellite.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes there is a direct dialling telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning free of any charge.
• Is there a dining room where we could sometimes all dine together?
  We can arrange it.
• Do you have an Internet/E-Mail point in the Property?
  Not yet.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, the nearest parking is in Piazzale Roma.
• Where can we rent a car?
  Piazzale Roma.
• Which is the nearest airport?
  Venice airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest railway station?
  Santa Lucia.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest one is within 5 minutes from the property.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  Ponte delle Guglie (5 minutes walking).
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  Just in front of the bed and breakfast (1 minute walking).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No, there is not but there are many nice restaurants nearby.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.