FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 13.00 pm. Check-out: before 12.00 pm.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  English, French, German and Spanish.
• Are there quiet, private, romantic rooms?
  Yes, every room is different and all rooms are quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a telephone with direct dialling.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Is there a swimming pool? When is it open?
  No.
• Where can we rent a car?
  At Venice Airport, in Mestre or in Piazzale Roma. In the hotel we are disponible to contact for ours customers the best agencies in the city.
• Which is the nearest airport?
  About 60 minutes with the public vaporetto, or 20 minutes with private taxi.
• Which is the nearest railway station?
  About 40 minutes with the public vaporetto, or 15 minutes with private taxi.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest stop is at S. Maria del Giglio.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest station is the Nr. 13, at S.Maria del Giglio, Vaporetto line Nr. 1.
• Are pets welcome?
  Yes, pets are welcome.