FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  Continental buffet breakfast included in the price.
• Can we settle the bill on arrival?
  Yes, if you prefer.
• Which languages are spoken at the reception?
  Itslisn, English, French, German, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  3 floors, 2 lifts.
• Are there quiet, private, romantic rooms?
  Yes, all the rooms are very quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  There is a courtyard and a terrace in our garden.
• Do the rooms/apartments have a balcony?
  None.
• Do you have non smoking rooms/apartments?
  All no smoking-rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, both.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Air conditioning included in the price.
• Do you have an Internet/E-Mail point in the Property?
  Yes, included in the price.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  No.
• Where can we rent a car?
  Front desk.
• Which is the nearest airport?
  About 5 km through the lagoon with a private water taxi.
• Do you have a pickup or shuttle service from and to the airport?
  No, sorry.
• Which is the nearest railway station?
  10 minutes. venice station.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  150 metres.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  Ca' d'Oro, about 200 mt.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  30 metres.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is no fitness center in the Property.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  Yes.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.