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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 3pm, Check Out before 10.30am. - Is the price per room/apartment or per person?
The price is per apartment per night. - Is breakfast included in the price and what type of breakfast?
No. - Is heating included in the price?
Yes, it is. - Can we settle the bill on arrival?
Yes, you can. - Which languages are spoken at the reception?
We speak English and French. - How many floors are there in the building and do you have an elevator (lift) in the building?
The building has 2 floors and there is no lift but the flat is on the ground floor. - Are there quiet, private, romantic rooms?
Yes, we are in Venice! - Are linens and towels provided or do I need to bring my own?
Yes, linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
Yes, the flat has and looks out on a small and private garden. - Do the rooms/apartments have a balcony?
No, they do not. - Do you have non smoking rooms/apartments?
Smoking is not allowed inside the whole flat. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a TV but no satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
No, there is not. - Is there a dining room where we could sometimes all dine together?
No, there is not. - Do you have an Internet/E-Mail point in the Property?
No, we do not, but there is an Internet point 100 m away. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
No, but we suggest you to park in front of the Station of Mestre and then catch a train for Venice (8 minutes). This parking is very cheap, it costs about 5 Euros per day. - Where can we rent a car?
You can ask us. - Which is the nearest airport?
The nearest airport is Venezia "Marco Polo". - Do you have a pickup or shuttle service from and to the airport?
No, we do not, but there is a public bus every 30 minutes. - Which is the nearest railway station?
The nearest railway station is Venezia "Santa Lucia". - Which is the nearest / how far away is / how do we arrive from the Gondula Station?
The nearest Gondula Station is "San Tomà". - Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
The nearest Vaporetto station is "San Tomà". - Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
The nearest taxi station is Rialto. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, sorry. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, there is not.
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