FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room per night.
• Is breakfast included in the price and what type of breakfast?
  Yes.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German, Spanish and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  5 floors - 2 lifts.
• Are there quiet, private, romantic rooms?
  Yes.
• Do the rooms/apartments have a terrace/courtyard?
  Only 1 room with a big terrace.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes - no charge - during sommer period.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  No.
• Where can we rent a car?
  At Piazzale Roma.
• Which is the nearest airport?
  1 hour by water transport.
• Do you have a pickup or shuttle service from and to the airport?
  Private transfer on request.
• Which is the nearest railway station?
  10 minutes by watertaxi, 45 minutes by public transport.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest gondula station is "S. Marco".
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest vaporetto stop is "S. Marco - Calle Vallaresso", number 15, 3 minutes walking.