FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10.30am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Our abundant buffet breakfast included in the price.
• Is heating included in the price?
  No, it is not. It depends on cosumption.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French, German and Italian, of course!
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and no lift.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  Only a room does.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Ye, there is,
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is, it is free of charge and seasonal.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, the nearest parking is at Piazzale Roma (2 km).
• Where can we rent a car?
  Venice "Marco Polo" airport, Piazzale Roma or S.Lucia railway station.
• Which is the nearest airport?
  Venice Marco Polo airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest railway station?
  S.Lucia railway station
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest Gondula station is at Rialto (3 min. walking distance).
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest waterbus station is "Rialto" (lines n. 1,3 and 82), 3 min. walking distance.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  Rialto, 3 min. walking distance,
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, small pets are welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.