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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In from 3pm until 7pm, Check Out before 10am. - Is the price per room/apartment or per person?
Yes, the price is per apartment. - Is breakfast included in the price and what type of breakfast?
No, the breakfast is not included. - Is heating included in the price?
Yes, heating is included. - Can we settle the bill on arrival?
The client will pay the balance 3 days before your arrival with credit card or money transfert. - Which languages are spoken at the reception?
In the reception are spoken english and french. - How many floors are there in the building and do you have an elevator (lift) in the building?
The apartment laguna is on ground floor. - Are there quiet, private, romantic rooms?
Yes, the apartment Laguna is a quiet, romantic and romantic apartment. - Are linens and towels provided or do I need to bring my own?
Yes, linens and towels are provided. - Do the rooms/apartments have a terrace/courtyard?
No, the apartment Laguna don't have a terrace. - Do the rooms/apartments have a balcony?
Yes, the apartment Laguna have a balcony with the view on island of Venice. - Do you have non smoking rooms/apartments?
The apartment laguna is non smoking apartment. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
In the apartment Laguna there is a TV, but is not an international channel. - Is there a telephone with direct dialling in the rooms/apartments?
No, in the Laguna apartment there isn't a telephone. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, in the apartment Laguna there is air conditioning and is include in the price and is seasonal. - Is there a dining room where we could sometimes all dine together?
In the apartment Laguna is an dining/living room. - Do you have an Internet/E-Mail point in the Property?
The apartment Laguna does not have an Internet/E-Mail point, but we are glad to inform our guests that an Internet Café is situated very near of the apartment. - Is there a swimming pool? When is it open?
The swimming pool is located only 5 minutes by waterbus from apartment Laguna in the famous Island Sacca Fisola and is open from 9,00 a.m. to 07.00 p.m. every day. - Is parking or garage available?
The apartment Laguna is situated at 10 minutes by public motorboat from the parkings in Piazzale Roma or Tronchetto. Guest just have to ask information to the staff who will be glad to help you to find the best accommodation for your cars. - Where can we rent a car?
The apartment Laguna is situated at 10 minutes by public motorboat. Guests just have to ask information to the staff who will be glad to help to find the best accomodation for your cars. - Which is the nearest airport?
Laguna apartment is situated at 30 minutes by public transport from the Internation Venice Marco Polo airport and is situated at 50 minutes by public transport from the International San Giuseppe Treviso airport. - Do you have a pickup or shuttle service from and to the airport?
The apartment Laguna does not offer a shuttle service from the airport but it is really very easy and cheap to go from the Venice Marco Polo airport or from the Treviso San Giuseppe airport to Laguna apartment. - Which is the nearest railway station?
The Venice railway station Santa Lucia is situated at 15 minute by waterbus from Laguna apartment. - Which is the nearest / how far away is / how do we arrive from the Gondula Station?
The nearest Gondula Station is situated at less than 5 minute walking from Laguna apartment. - Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
The nearest Vaoretto Station is situated at less than 5 minute walking from Laguna apartment. - Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
The nearest Water taxi station is situated at less than 5 minute walking from Laguna apartment. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
In the property there is not a fitness center but guests can find one just a short walk from the apartment. - Are pets welcome?
Yes, the pets are welcome. - Is there a restaurant in the Property?
No, in the apartment is the equipped kitchen. - Can I connect my modem so that I can surf the Internet from my room/apartment?
It is not possible to surf the Internet from the apartment, but we are glad to inform our guests that an Internet Café is situated just in front of the apartment Laguna.
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