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FAQs - Frequently Asked Questions
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- At what time can we check-in and out?
Check In any time until 8pm, Check Out before 10am. Please let us know in advance what time you intend to check in. - Is the price per room/apartment or per person?
The price is per apartment. - Is breakfast included in the price and what type of breakfast?
We offer a self catering accommodation, but in the apartment, you find all you need for breakfast. - Is heating included in the price?
No, it is not included. - Can we settle the bill on arrival?
No, you can not. - Which languages are spoken at the reception?
English. - How many floors are there in the building and do you have an elevator (lift) in the building?
There are two floors, without the lift. - Are there quiet, private, romantic rooms?
Yes, the apartment is quiet and private. - Are linens and towels provided or do I need to bring my own?
Yes, they are provided. - Do the rooms/apartments have a terrace/courtyard?
No, they do not have. - Do the rooms/apartments have a balcony?
No, they do not have. - Do you have non smoking rooms/apartments?
Yes, we do have a non smoking apartment. - Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
Yes, there is a Satellite TV. - Is there a telephone with direct dialling in the rooms/apartments?
No, there is not. - Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
Yes, there is at no extra charge and it is seasonal. - Is there a dining room where we could sometimes all dine together?
Yes, there is. - Do you have an Internet/E-Mail point in the Property?
No, we do not have. - Is there a swimming pool? When is it open?
No, there is not. - Is parking or garage available?
No, parking is not available. - Where can we rent a car?
Piazzale Roma or at the airport. - Which is the nearest airport?
Marco Polo Tessera. - Do you have a pickup or shuttle service from and to the airport?
No, we do not have. - Which is the nearest railway station?
Venezia S.Lucia. - Which is the nearest / how far away is / how do we arrive from the Gondula Station?
Accademia 5 minute walking. - Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
Accademia - Zattere. - Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
Campo S.Vio. - Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
No, there is not. - Are pets welcome?
No, sorry pets are not welcome. - Is there a restaurant in the Property?
No, there is not. - Can I connect my modem so that I can surf the Internet from my room/apartment?
No, you can not.
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