Travellers Reviews
Submitted by Sansana Siritarm, Chiangmai, Thailand
It's a very nice cozy small hotel and
convenient to hop around Venesia.
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The blankets are not available in the room and
I forgot to ask for them since when I was in
Venesia, it's rain and the weather was
relatively cold.
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Very convenient.
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The hotel map and no elevator.
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A nice cozy little hotel at the shopping area
and near many interesting places.
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Contact Sansana now!
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Submitted by Mark Rasiah, San Ramon, CA 94583, United States
It would have helped if I could have had specific directions to the closest landing area by water taxi, which is just a few meters away from the hotel.I could then have given it to the water taxi driver to help him find the place. I got directions from the Rialto bridge, which is further away. Hope that this will help the next visitor.
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I think it is important to let the traveller know how many levels need to be climbed to reach the room. We had to lug our bags several levels before we reached almost the top floor of the building due to lack of elevators.
Also, I was expecting some view for the price we paid but was mostly disappointed that there was none at all. This should be clearly stated on the website.
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I would have liked to see a more substantial breakfast rather than croissants and coffee, for the price. I think the website needs to inform guests that the breakfast is basically, jams, coffee, juices and croissants with a pie.
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Reasonably appointed, but for the price, well worth exploring alternatives with a view.
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Contact Mark now!
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Submitted by Tina Ly, Perth, Australia
The directions we recieved as soon as we arrived at the Rialto Bridge were fantastic. Took us less then 5 minutes to find the hotel.
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The hotel is small but comfortable and extremely central to everything Venice has to offer. Francesca and Anna were great hosts. There is no lift, so be prepared to take the stairs everyday.
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Submitted by Tessa Robinson, Sydney, Australia
very warm, welcoming and helpful on our arrival.
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Anna was very helpful and nice. We would thoroughly recommend locando di Marco Polo
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very central, clean, warm welcoming , charming with great staff
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Submitted by stephen collins, rhondda cynon taff, United Kingdom
very good on all points above,however electrics in hotel very strange.
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looking forward in going again
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very good, and helpful
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apart from the electrics very nice clean and comfortable
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very good location easy to find
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Submitted by Sharron Young, Barnsley, United Kingdom
There needs to be clearer directions on the website about the location of the hotel after arriving at the Rialto by water bus. The streets are a maze and we asked 6 shop assistants before we were given the right directions. the map we were given after our arrival would have been of great use BEFORE we arrived.
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Staff were excellent and made really good recommendations about places to eat.
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Detailed map showing hotel in relation to Rialto water bus stop
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Excellent central location only a short walk from St Marks square and all the shops. Staff were very helpful and the hotel was excellent value for money.
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Submitted by Robert Mason
The receptionist (Anna) came to meet us which helped greatly, she was extremely helpful and friendly - we were very impressed.
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The hotel is in a fantastic location, near to all of the main attractions in San Marco. The rooms are very cosy, spacious and clean. Anna the receptionist goes out of her way to help you with your visit which which is very helpful if you do not speak Italian. This hotel is highly recommended, my family and I thoroughly enjoyed our visit.
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Submitted by David Green
We really enjoyed the reception that the receptionist gave us and the recomendations were very helpful. Best hotel of the trip for that reason.
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very helpful staff and good advice for tourists
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Submitted by Mary
We loved this hotel. It was nicely decorated and very clean. The staff was very helpful. The location was perfect. Very close to the major sites and in a lovely neighborhood with plenty of shops and resturants.
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Lovely. Great location. Easy to reach from the train station by water taxi. Would definitely stay there again.
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Submitted by Richard
Extremely helpful ladies and immaculate rooms and service. Wonderful breakfast and nothing was too much trouble for them. They even provided a take-away breakfast for our early departure. Would highly recommend to anybody.
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See above
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They give us full details of timings to get to the airport and provided a take-away breakfast for us as we had an early departure - all this without us even asking for it. Lovely ladies.
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Would very highly recommend - immaculate and nothing was too much trouble for them. Perfect location - very central.
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Submitted by Margaret
We were met at the door of the hotel by the charming owner, with glasses of cold refreshing water. What a treat on a warm day.
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Great location, and our early-morning departure was arranged flawlessly.
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The location and service were wonderful, the room was very comfortable, and we thoroughly enjoyed our stay.
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Submitted by James
only 3 blocks from the Rialto bridge water taxi site.
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Excellent location and value. Staff very friendly and helpful. Included breakfast very adequate.
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Submitted by David
The vaperattos run in two directions.
Suggestions on which direction to take would
have allowed quicker arrival and less
confusion. Also, the reference to the sidewalk
cafe tables does not always provide a reliable
landmark. The tables were not in place on the
day of our arrival.
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We enjoyed our stay and found the property to
be very attractive and comfortable.
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An excellent accommodation offering great
value in an excellent location. The staff were
extremely helpful and friendly. We've already
recommended it to several friends.
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Submitted by Elaine
The stairs leading to the rooms are narrow and steep and the hotel has no lift or staff to help. This could be a problem if you can't carry your case up stairs.
Location was brilliant - only 5 mins to St Marks and Rialto water bus stop. You can wheel your case from the hotel to the water bus stop without negotiating any stairs.
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Good location and comfortable quiet room.
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Submitted by Rebekah
We arrived a day early with friends at Francesca at the front desk check to see if there was a room available, when she realized there wasn't she checked around to a few other hotels and found us other accomodations (for less money also!) She then walked us to the new hotel. We moved back to the Lanterna Marco Polo the next morning.
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Cute, quaint, and the front desk staff is awesome!
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Submitted by Sharon
A very nice place with friendly staff and good breakfast; definitely stay there.
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Submitted by Melody
Didn't have a problem finding the place. The directions given on the web site was very detailed and easy to follow.
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We had a great time. The Location was great, room is very clean and neat. Staff were polite, and helpful with anything you need. A highly recommended place to stay in Venice!
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Submitted by William
William has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 61% rate. |
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Submitted by Lawrence
Lawrence has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by John
Francesca was very helpful providing us with names and locations of nearby restaurants.
One problem which may have been corrected. The name of the lodging had changed from the time we booked, until we arrived, and we were not notified about this change, causing some confusion.
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Breakfast was adequate. Decorations in lodging pleasant.
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Pleasant, local lodging - owner/operator was very accomodating - even allowing us to leave our luggage the morning of departure so that we could sightsee a few hours more. Good location for sightseeing in Venice.
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Submitted by CAROLINE
CAROLINE has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by maeve
maeve has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 58% value and his check-out with a 89% rate. |
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Submitted by john
Continental breakfast was very meger, with a poor selection. You are better off going out for breakfast.
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small and clean. very close to san marco and shopping. the staff is very nice and extremely helpful.
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Submitted by CONSTANTIN
It's a nice and neat place to stay, but very small rooms and kind of expansive.
Modern features thought.
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Submitted by Raquel
There is nobody to welcome you when you get there in late hours.
Place is really small and the worst was that we had to carry our bags upstairs on our own (no elevator).
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Yes. Let people know that if they have large suitcases they should probably go somewhere else.
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Friendly but very small and because of that not very comfortable.
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Submitted by Anonymous
The hotel made absolutely sure that we would be welcomed at any hour, even though our flight time to Venice was not certain. They could not have been more helpful
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We were delighted to return because of the exceptional kindness of Francesca and Anna, and the welcoming ambiance of this hotel. We particularily value the hotel's discrete character and the opportunity it gives us to be left to ourselves, unfussed and unrushed!It is an ideal central location for those who value their privacy.
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Very smooth and effortless.
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Simply to note that it particularily would suit those who wish to stay in exactly the right part of Venice with minimum fuss and maximum kindness. The rooms are excellent, and suprisingly quiet in summer and winter.
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We recommend the hotel as the ideal place to stay in Venice, with Francesca being the perfect hostess . And Vittorio's cafe next door is an added bonus. What a very nice man he is!
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Submitted by Anonymous
Clean,Warm, comfortable, good location, good value for money. Only slight disadvantage, no tea/coffee making facilities in the room.
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Submitted by Anonymous
beautiful - true Venice - 'classy' as for curtains and tapestries - very humble breakfast
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Submitted by Anonymous
good value
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Submitted by Anonymous
after arriving late we were put up in another hotel. But was transferred to the above hotel the following day. The receptionist couldn't have been more helpful. Our accomodation met exactly what our requirements where. A very pleasant stay was had by all. would recommend it.
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VALUE FOR MONEY, WELL SITUATED AND WORTH EVERY PENNY.
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Submitted by Anonymous
Very worm, very clean with a staff very kind and helpful.
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Submitted by Anonymous
Hotel is only open until 6 PM, but directions to nearby hotel for key and welcome there was excellent.
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Small and friendly - almost like staying in a private house.
Central.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
We actually stayed for a longer period and Francesca and her staff were very accommodating in booking the extra nights.
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We found the bed extremely hard and uncomfortable.
The property was unexpectedly noisy due to the refuse (garbage) collection on the canal nearby.
The breakfast was poor - more fresh products (yoghurt?) needed.
While the stairs are a problem, the staff were very helpful wit assistance.
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'An adequate but not great B&B with a good location in San Marco'.
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Submitted by Anonymous
Room was extremely small and the breakfast although very nice never changed.Also we had to have breakfast 8-8.45 as it had to be done in shifts due to lack of facilities.Not between 8-10.30 as we were told on arrival.
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