Travellers Reviews
Submitted by Johannes Binder, Salzburg, Austria
We know 'Hotel Mercurio' for some 35 years and come back every year. It is our second home in Venice and we really love the place and the people who run it!
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we shall be back in 2006!
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Always a sad experience sweetened by the hope of coming back
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You might indicat, that 'Hotel Mercurio' is easy to reach from Sabta Lucia, Piazzale Roma or the airport, near to the vapaoretto stop and very close to St. Mark´s.
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A nice, cozy place, good value for your money, which is not necessarily always the case in Venice,in most central location and run by friendly people, who speak several languages.
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Submitted by Henrik Fugmann, Holte, Denmark
The excellent and quick cleaning and making of the rooms. The extremely kind and helpful staff.Rather spacious rooms.
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Go and enjoy an extremely pleasant stay in a nice, clean and centrally located hotel with a staff who is always kind, helpful and present at all times.
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Submitted by Stephen Szwejkowski, Ringstead NN14 4DE, United Kingdom
Ideal for a quiet stay in comfort with very helpful staff.
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Submitted by Nabil Moussa, Cairo, Egypt
Nabil has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by Theresa Walsh, London, Canada
Monica assisted with one bag of luggage as there were quite a few stairs.
She also provided information on restaurants.
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It went very smoothly.
We walked to Ponte Rialto rather than to the San Marco stop as we were told it would be an express vaporetto from there (#82). Unfortunately we ended up having to take the #52 which we had to wait a while for and it did not stop directly outside of the train station and we had to walk a little bit. We had allowed quite a bit of time so it worked out.
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Construction outside but did not affect our stay and was not noisy
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Hotel Mercurio was in an excellent location very close to Piazza San Marco but easy walk to all locations. It is very close to the varporetto stop but don't have a lot of luggage as you must walk along the narrow cobblestone streets and up and down a few stairs. The staff were very helpful. There are a number of stairs at the hotel. The staff helped us with the luggage. We enjoyed the singing of the condoliers on the bridge right at our hotel.
The room with a double and single was clean, spacious and the bathroom was a good size except for the shower which was quite small but effective.
The breakfast was good but did not include any hot food.
I would definitely recommend this hotel to my friends.
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Submitted by Jane Bonner, Pudsey, United Kingdom
I phoned from the airport to say I would be later arriving than expected. The person who answered the phone was very helpful and friendly.
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The reception staff spoke excellent English and French, but were quite prepared to put up with my dreadful Italian!
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We were able to leave our luggage all day, and to make use of their toilet facilities before we left for the airport in the evening.
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A small, friendly hotel right in the heart of Venice - perfect for sight-seeing. You need to walk a fair distance to find places to eat where food doesn't cost the earth though!
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Submitted by Eva Marie B. Abat, Buenos Aires, Argentina
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Daytime and nighttime staff were very
helpful and friendly. Continental breakfast
offered variety and saved us some money!
Great location, walkable distance to
everything. Simple, yet comfortable and
clean accommodations. Really like having the
heater, especially since it was cold! Would
recommend highly. Only downside was having
to carry our heavy luggage up 2 flights of
stairs, but staff let us keep the bags we
didn't need near the office on the first
floor. That was a great help.
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Walking distance to everything. Clean and
comfortable.
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Submitted by CECILE RIGAUX, Belgium
wonderfully situated in center of venice, next to St Mark's square! small clean typical and charming hotel !
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Submitted by laura fabiani, london, United Kingdom
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For those that want complete silence they might be disturbed by the passing gondola's - however the novelty didn't wear off for us during our stay!
There is a post box in reception.
Reception is manned 24hr so there's no need to take key out of the premises.
The hair dryer supplied is very slow and cuts out after a while, if you've got long hair like me, bring your own.
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Really lovely hotel! Great location - not far from St Mark's Square!
Good value for money (compared to others viewed)!!
We had a little balcony with our room that overlooked one of Venice's many canals, so had fun watching the gondola's pass by - some with singers which added to the Venetian atmosphere!
Really friendly staff and great breakfast selection!
We would gladly stay at Hotel Mercurio should we visit Venice again.
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Submitted by Michael Dunn, Salem, United States
Although the entire staff were friendly and helpful, one such person, Monica goes above and beyond any expectations. Monica made our stay more pleasant by her friendliness and helpfulness.
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Somewhat difficult to find. Make sure you have explicit directions from the water taxi stops. However, a very quaint hotel in a great location near everything.
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Submitted by Thomas Mauro
very pleased with the friendly staff,the attractive room,and the great location
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very friendly and helpful staff
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a really good bargin in an expensive city
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Submitted by Judy Coles
Very prompt and gave us specific information about where we needed to be and when.
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We were especially pleased with the helpful way they handled our early departure (4 a.m.) They had breakfast ready for us and were very accommodating. IT was great.
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Submitted by Edouard Debeugny
Edouard has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 75% value and his check-out with a 61% rate. |
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Submitted by Ilya Fasman
Directions lead us to the boat stop, not to the hotel itself.
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Directions should be improved
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Great location; very small rooms; decent value. Staff speaks english well.
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Submitted by Claire
Very friendly and helpful staff. Room cleaning very good and unobtrusive. Great location and value for money. Would definitely recommend to others.
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Submitted by Clint E.
Manager Monica is a gem! And our room was terrific, with a canal view!
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Property has location, location, location, and great charm. Staff is really great. Price is very reasonable given the location.
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Very good value for such a great location.
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That two large and one small room have a canal view which is great fun. Other rooms without views are of great appeal to the budget minded.
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Charming, wonderful staff, great breakfasts, fine location, great value for price.
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Submitted by Keren
The staff (Vittorio especially) were beyond nice and kind, they carried our suitcases upstairs , printed out train schedules for us, it was amazing! AWESOME location, very nice rooms, very clean, great breakfast, couldnt ask for more:)( we had a double room with bathroom and shower in it)
Thank you hotel mercurio:)
Keren
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make clear that the location is ideal
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highly recommended!
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Submitted by michael
michael has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 89% rate. |
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Submitted by Christopher
We arrived very early in the morning and had some trouble locating the property. We were able to call and get directions. It was amazing that someone was there to answer the telephone promptly that early in the morning.
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A great hotel in a great location in Venice. The staff was very helpful and friendly and breakfast was delightful everyday.
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Submitted by Margaret
very clean and close to the centre of venice
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Submitted by Gerald
The directions told what stop to get off at but didn't go much further. I found it on a good map based on the address.
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We had a room that looked directly over the a canal that seemed to be a popular place for gondoliers. Lots of singing, accordions and atmosphere.
The location is great since it is near San Marco Piazzza and an easy walk to the Vaporetto Stop.
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The location was great and the room was very comfortable. There isn't much public area within the hotel but it is adequate. The breakfast was good.
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Submitted by Caryn
none
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Great location. Very quiet and charming hotel. We were very pleased.
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reasonably priced, great location, charming and comfortable.
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Submitted by Jane
Comfortable hotel, good value for money.
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Submitted by Julian
No
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I would recommend this site to a friend, especially as we had an apartment room overlooking a canal. The room was large, comfortable, and well maintained.
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Submitted by Bertrand
Great stay. I will recommend this hotel to my friends.
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A nice cosy place, close from San Marco and the Rialto bridge, with a staff ready to help and give advices about good places to go.
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Submitted by Michelle
When I arrived, the staff were very friendly and helpful. I asked if I could have an extra bed for my last night as a friend of mine was meeting me in Venice. They gave me a twin room for all 3 nights and only charged me 20 euros extra for my friend.
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My room was a bit more cramped and outdated than I expected. However, I was not disappointed. I think I just received one of the older rooms. It was clean, comfortable and had 'character'!
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It is a quaint, quirky hotel, with excellent staff. My room was comfortable. The breakfast was very good and the cappucinno was the best I had on my trip!
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Submitted by Mary
Toilet would not flush at 11.00pm on first night. Problem dealt with immediately by the receptionist (owner?) and there were no problems for the rest of the stay.
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Hotel seems very secure (front door always locked) with 24-hour access via the receptionist.
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Very good value ... convenient for major attractions (San Marco etc) ... secure .... room was small but adequate ..... very good 'continental' breakfast
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Submitted by marisa
best breakfast, great service, great coffee. reception service was the best ever!
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great location, great room, great breakfast, fantastic reception service. they were always willing to help, and advise.
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Submitted by Judy
Monica, at the desk, was always pleasant and helpful.
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We enjoyed our stay at Hotel Mercurio. The location was great with easy access to points of interest. The breakfast each morning was enough to get us going and the coffee was very good.
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Better directions to the hotel with names of streets available.
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This is a good small hotel within easy walking distance to most points of interest or access to the public boat system. They were very accommodating and helpful to our family of five. The breakfast each morning was enough to get us going. We would stay there again.
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Submitted by Philippa
We received a faultless service from the moment we arrived to the moment we left. We are most grateful to the staff for their courteousness and for their very professional approach to ensuring that we had the most pleasant of stays in wonderful Venice.
We have no hesitation in recommending Hotel Mercurio to others and look forward to staying there again ourselves!
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Terrific value, fantastically central location, clean and comfortable rooms, very friendly and helpful staff.
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Submitted by Patricia
We were able to upgrade to a canal view, which was an extra special touch.
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home away from home
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Submitted by Lara
Hotel was close to transport links, reasonably easy to find, reception staff were very helpful. Reception area was clean and tidy.
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Room was quite small, but it was clean and tidy and all facilities were as stated. Air-conditioning was excellent - and much needed!Staff were very helpful and friendly and spoke good English. My only slight complaint would be that our bathroom was only a shower room, there was no bath. However this wasn't a real problem.
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Hassle-free - just as it should be.
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It was a pleasant small hotel with friendly staff. Rooms weren't anything special but they were clean and tidy and adequately appointed. Very convenient location yet not too busy or crowded in the immediate area. Good value for money for Venice in August (when we stayed). I would recommend it to you.
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Submitted by John
finding the hotel was hard due to the street markings and orientation. we had a phone and the staff talked us into the hotel.
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The location was great for us we could walk to the major attractions of venice. we also found very good resturants near by.
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We enjoyed over looking the canel and seeing
Motzart'shouse
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a good place to stay but travel light and be sure you know how to get to the hotel
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Submitted by Doug
Reception was very helpful, friendly and able to recommend places to go and see.
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Shower was very very small
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Submitted by Linda
The only reason the directions were confusing is because it was 'Venice'....
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The hotel was a very nice place for the price. It was a little far from the watertaxis and we had 'alot' of luggage. But, there were very nice people - especially the gentleman at the front desk - he was extremely helpful. The breakfast was great!
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Submitted by PAULA
The staff was very helpful and friendly. And the breakfast was very nice.
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Submitted by steve
The room was small, but clean. The staff was really good to us.
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only regret was the small rooms.
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It was the most expensive room on our trip and was the smallest room. The help and food was great
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yes, with knowledge that it was small
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Submitted by Gene
I arrival experience at the hotel was very good. The receptionist assisted us very well. Our trip to get to the hotel was not as good. After arriving at our drop of location from the water taxi, we tried to locate the hotel. The map we had from the web site was not very specific. We purchased a local map of Venice from a local retailer. After opening the map, we realized it did not detail all the street names either. We asked the clerk at the store for directions, but he couldn't help us. We tried searching for the hotel a little more with no luck. We asked a local gondola operator for assistance. He said he couldn't help us either. We were not impressed by the local assistance. Eventually we found the hotel on our own.
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The website stated some rooms did not have a canal view, which ours did not. However the view we did have out are window was of construction scaffolding. Not much to look at. The room was clean and acceptable.
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Considering our arrival probelms getting to the hotel, the lack of a view out the hotel window, little help from the local people outside the hotel and some rain, I was disappointed. I tought our Venice experiance would have been much better.
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Let customers know if they have a view of a canal or not what they may see. Also inform them if any construction is going on on their building.
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Submitted by marc
we had too look the street up in a map, but we found it
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The room was extremely small, the bathroom was even smaller, we did not have warm water in the first evening and morning and did not get anything for that.
The price for the hotel was much too high in my opinion, but I think in Venice they get what they want from stupid tourists
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no problem, we could leave our luggage there for some time
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tiny rooms,
loud, when other guests are there.
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good lokated, too small rooms, breakfast was ok, service not too friendly
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Submitted by Anonymous
I picked the hotel at random from the internet and I couldn't have chosen a more perfect place. The location was very good as it wasn't too far from the airport boat station and very handy to walk around to all the big tourist sites. The room was very clean with a modern bathroom. The furniture was very nice but the best feature was the view of the canal during the evening time when the gondolas are passing outside and you can hear the music and singing. The staff were polite and the breakfast room was cosy. I booked this trip as a 25th wedding anniversary surprise for my husband and we both really enjoyed our stay in Venice. I would stay at the Mercurio again and would recommend it to anyone.
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Submitted by Anonymous
we stayed in an apartment next door to the hotel. it was beautiful, overlooking a canal. for the price, it was excellent value. the breakfast was also excellent.
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the room we had was fabulous and the service, breakfast, etc was very good
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Submitted by Anonymous
Perhaps the photos of the dining area flattered it. It was much smaller than we had imagined
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Small, friendly and informative. Good value and in the centre of Venice. Breakfast was a pleasure made even more so because of the waiting staff's positive attitude
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Perfect nice hotel
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 89% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 100% score, his arival experience with a 75% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The quality of the rooms were clean, spacious, quiet, and private....however, our shower would not drain the water, so it would overflow onto the bathroom floor. And the shower seemed to have mold/scum on the trimmings. A thorough scrubbing inside and out needs to be addressed. But other than that, we would still go back!:)
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A nice, cozy hotel. For what we paid, it was quite the deal. In the heart of all the action and yet, far enough for some quiet. It was air conditioned and we liked that we were able to get extra pillows. The only negative was that our shower. Thanks so much for a great four nights!
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 83% value and his check-out with a 89% rate. |
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Submitted by Anonymous
a very pleasant place with very helpful and welcoming staff;
very well situated in Venice, near the Fenice, San Marco and shops... but very quiet.
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Submitted by Anonymous
reasonably priced for being so central
shower a bit cramped.....
room fine, basic
breakfast satisfactory, staff very helpful
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Submitted by Anonymous
Good value for Venice
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No
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Very central place in Venice.
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Submitted by Anonymous
It is quiet and clean hotel to stay. Also the position is good.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 74% value and his check-out with a 89% rate. |
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