FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfats is included in the price and it is a continental breakfast and includes: tea, coffee, hot chocolate, fruit juices, bread, butter, jam, honey, boiled eggs, processed cheese, small cakes, "brioches", corn flakes.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French, German, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are four original floors with an extended first floor. The hall is situated on the first floor. The top floors are easily accessed to by a lift which start from the first floor.
• Are there quiet, private, romantic rooms?
  There are private and quiet rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have.
• Do the rooms/apartments have a balcony?
  No, they do not have.
• Do you have non smoking rooms/apartments?
  No, we do not have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Satellite Tv in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is and it's included in the price and it's seasonal.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, it is not available.
• Where can we rent a car?
  The nearest place is Piazzale Roma (5 minutes walking from the Hotel).
• Which is the nearest airport?
  Venice Marco Polo.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have.
• Which is the nearest railway station?
  Venezia Santa Lucia.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  In front of the train station, 100 metres far from the hotel.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  In front of the train station, 100 metres far from the hotel.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  In front of the train station, 100 metres far from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not,
• Are pets welcome?
  Yes, they are.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.