FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  We speak English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and no elevator.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is. It is seasonal and there is no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not but guests can surf the Internet directly from their own room.
• Is there a swimming pool? When is it open?
  No, there is not. There are some municipal swimming pools that can be reached by boat in 15 minutes.
• Is parking or garage available?
  No, you can park your car in Piazzale Roma.
• Where can we rent a car?
  At the airport or at the railway station.
• Which is the nearest airport?
  Venice Marco Polo airport.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest railway station?
  Venice S.Lucia.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest Gondula station is in Calle Grande, few metres far from the property.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest "Vaporetto" station is Santa Maria del Giglio (line n.1)
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  The nearest Water Taxi Speedboats station is in Calle Grande, few metres far from the property.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, sorry.
• Is there a restaurant in the Property?
  No, there is not but there are many typical restaurants nearby.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.