Travellers Reviews
Submitted by Kellie Bagne, Troy, Michigan, United States
This was the best stay in a hotel that I have ever had (and I've been to some nice places). We opened the door to our room to find four windows overlooking a canal, high ceilings, beautiful silk draperies that matched all the bedding, Murano glass chandeliers, sconces, and lamps that all matched, beautiful hard wood floors, and a sparkling clean large-sized bathroom with a bidet. The room was large and divided into a living-type room and a sleeping room with a large, comfortable bed. Everything in the room matched and seemed brand new. You won't find any unraveling towels here. You could tell that it was cared for by people that really appreciated an attention to detail and that was confirmed when we met our hosts in the morning for breakfast. I had read the reviews and heard how nice the people were and I wondered if that was really all that important. It turns out it is. I had some questions before we left and every e-mail I received from them sounded their delight at our arrival. There was a train schedule in our room as promised. The hosts of this hotel will do everything possible to make your stay easier. They booked all our tours, our train, made wonderful dinner reservations, and provided a fabulous breakfast every morning with made-to-order crepes and hot apple-filled croissants. The walking tour and boat tour that they suggested were absolutely great (they were in the red & white brochure on the front desk). They kissed us on the cheeks when we left and I wished terribly that they were running our hotel in Rome. The experience at the Locanda Orseolo made my first trip to Venice seem even more like a fairy tale.
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Submitted by Celia Kettle, San Jose, California, United States
We arrived late, but there was someone at the front desk to great us with a friendly smile.
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The hotel was very nice. The rooms were clean and new. The location was exceptional with a great view of the canal. The management was extremely nice and helpful. The daily breakfast was cooked to order and very good. I would definately recommend this hotel to friends and family.
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Very charming with a friendly staff.
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Submitted by Peter Vaughan-Evans, United Kingdom
A haven in the labyrinth of one of the most romantic cities in the world.
W'll be back
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Submitted by William Kendall, United States
visually, very nice- easy to view rooms, also sending requests was done quickly- I certainly would use you again.
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As someone who is coming to a new place- it is very important to show as many views of the area and of the hotel, as possible. This is very important to those of use who consider the hotel to be as important as the entire trip. My saying has always been, 'if the room isn't good- the trip isn't good'; This was my 15th trip to Venice- and I can happily say it was very good.
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I wasn't aware of it.
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We did have some trouble finding the iron gate in the campo- somehow I think this could be better explained- maybe by giving the name of the bar that is right next to the gate- (The name escapes me)- when you have been flying for 8 hours, your brain doesn't always work as well!
They could not have been more delightful- this is a great little Locanda, but the heart of it is the Peruch family who run it.
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As I've stated before- after staying in Venice not only 15 times, but staying at sometimes three different hotels on one visit, I think I am fairly tuned into what a good hotel is-I have stayed in some very impersonal, overpriced places- this hotel is not one of them.
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When you feel you are leaving your family- you know the experience was wonderful.
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I do think it should be stressed that there is no elevator- making the four flights of stairs to the top floor a bit strenuous o older clients. They should definitely request the 1st and 2nd floor.
I almost hate to tell you anything more about the hotel, as I fear that I will not get a room next year.
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I like to check out new -smaller hotels- hopefully you will have them listed.
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A wonderful small Locanda, with views over a canel; in a great area of Venice right next to San Marco. The rooms are large and immaculate, the bathrooms large, all done in marble. The breakfast is a delightful buffet with special dishes cooked by Matteo.
The place is run efficiently by Barbara, Matteo and Bruno,who we forgot were not our relatives as we departed.
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Submitted by micheal magnussen, Bellevue, Washington, United States
Our arrival at Locanda Orseolo was the most welcoming experience that we received during our entire 3 week vacation in Italy. Everything was absolutley exceptional, and beyond our expectations!
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Our stay was incredibly pleasant, with the hotel staff exceeing our expectations on every level, including, but not limited to, the cleanliness of the rooms, the central location of the hotel, the wonderful breakfast provided each morning, and the friendly and professional service we received from the staff. You couldn't find a better place to stay in all of Venice!
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The hotel owners, Barbara and Matteo, were so gracious during our entire stay with them. When it was time for us to leave, they both made sure to take the time to personnaly thank us for choosing their hotel.
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The hotel is difficult to find. I would suggest that this hotel get some sort of signage at the entrance of the hotel to help arriving guests find them.
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Absolutely amazing! It is Venice's best kept secret, and you must go there to see for yourself!!
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Submitted by BOB STARKEY, Warwick, RI 02886-3601, United States
The staff of Barbera, Francesco and Mateo were what set this experience apart from others. Their friendlyness and openess started the moment we arrived and continued thorough to our departure. They are reason enough to reccommend this fine establishment.
BRAVO!!
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Smooth as silk. Breakfast was and unexpected treat. Mateo came out and offered to make us eggs and pancakes in addition to the selections available from the buffet. A real treat.
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The Locanda Orseolo has ambience from the very begining. It is located thru a gate and across a private courtyard. This gives you a feeling of having stepped away from the busy alleyways into to your own private sanctuary.
The staff is attentive to ever detail of your stay and freely offer their suggestions of where to eat and what to do and see. Their resturant opinions were based on their own hands on experiences. The entire staff made us feel right at home. Our room was of good size and appearance. The entire place is air-conditioned. Smoking although not banned is frowned upon. The price was in reason for the location about 50m from St.Mark's Square. This afforded us the oppurtunity to stay in the Square until after midnight and just as nice the ability to go there at 6 am to have the place to ourselves. Truly a memorable experience.
Bob Starkey
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Submitted by David Tallen, Minneapolis, MN United States
Because we did not have the specific directions from the website with us, we did not know exactly how to find the hotel. We called the hotel (we were close) and Mateo came to Saint Mark's Plaza and found us. (We were the bewildered Americans with luggage in tow.)
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We stayed in room #35 overlooking the junction of two canals. We could open our window and hear the music from the passing gondolas. It was a dream come true. The room was large and beautiful, as was the bathroom.
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At €180 per night, this was the most expensive hotel we stayed at on our trip (which included Paris, Cinque Terre, Florence and Rome), but it was, by far, the best value.
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The owners/staff at the Locanda Orseolo were the most helpful and friendly of any place we have ever stayed -- anywhere. When we checked in, they emphasized that we should ask, if we needed anything at all. We asked about getting tickets for a concert; they got the tickets for us. We asked about a laundry; they did our laundry for us (and ironed everything!); We asked about restaurants; they directed us to our best dining experiences in Venice. We asked about train reservations to Florence; they went to a travel agent and obtained our tickets. Of course, we paid for the tickets and laundry services, but no more than we would have paid if we had made the arrangements ourselves. These people understand that tourists would rather be touring than taking care of mundane (but essential) business. They saved us time and made our stay pure pleasure.
One other thing needs to be mentioned: the breakfasts. Mateo is the chef. He cooks what you ask for. He makes eggs (including omelettes) and crepes to order. Cappuccino, coffee, juice, water, cheese, ham, rolls, croissants, jams; serve yourself as much as you want. This breakfast, if you could find a restaurant to serve it, would easily cost €20 per person, but is included in the price of the room. Incredible.
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Great location (two minutes from the Plaza San Marco, ten minutes from the Rialto bridge); beautiful room; great service from people who love what they are doing; great breakfasts; great value. Must stay!
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Submitted by Russell Toll, West Point, United States
Francesco was waiting at the door for me when I arrived, welcomed me warmly and took my bags up to my room. Everyone was exceptionally kind, I felt like part of their family.
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I decided to get engaged in Venice to my new fiancee, Heidi, and I am extremely pleased I chose the Locanda Orseolo for our stay. It is ideal for a romantic weekend, vacation, or honeymoon. The Locanda Orseolo provided, by far, the best hotel experience I have ever had. The family-run atmosphere makes it a very inviting place. They greet you cheerfully everytime you come down the stairs, take excellent care of you, and keep their spacious rooms immaculate. Anyone who does not stay here is a fool.
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How many times before have you gotten a hug before you left on your way at checkout?
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This location is very centrally located, near St. Mark's Square, but has its own private courtyard which makes it very quiet and private. If you have any special needs, the staff will attend to them quickly (dinner reservations, special room service). The staff speak excellent English. The breakfast room is cozy and Mateo is an excellent chef. I could not be happier with the Locanda Orseolo and their staff: Bruno, Barbara, Mateo, and Francesco. I will do whatever it takes to go on another trip to Venice so I can stay there again.
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Simply this: This is the best place to stay in Venice, period.
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Submitted by JOSÉ CARLOS BRUNO, SALVADOR, Brazil
The textual description and the photographs were not able to forward the wonderful atmosphere we've found at the hotel. The reception, the very kind climate provided by the hostages is one of the best things we had on our holiday travel in Europe.
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Take a look above.
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One of the best experiences we had in Europe.
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Submitted by Ian Nelson, Droitwich Spa, Worcestershire, WR9 8TQ, United Kingdom
veniceby.com was very good for being able to see a number of hotels from one website.
VeniceBy descriptions were very good - strange item 'music diffusion' which we understand must be the in room radio?
The pictures were good but the breakfast room looked much worse in the picture than it was in real life!
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Don't know what this is?
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Very good again. The hotel is set in a wonderful private courtyard. However, it is behind a gate. A combination of my not reading the instructions very well and the gate being there did mean it was hard to find. We had seen the outside across a canal but found it hard to find the entrance. However, once found, having the courtyard was lovely as it protected us from the tourists.
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The room was smaller than expected but very clean. We were very pleased with it.
The bathroom was excellent - wonderful shower. Toilet was a little cramped against the wall.
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The family running the hotel were wonderful. Very friendly and kind without being overbearing.
If we went to Venice again we would stay at the same hotel.
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very easy to request availability from a number of hotels in one click.
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The hotel is wonderfully situated alongside a canal, ideally very close to St marks Square, whilst having a private courtyard to protect you from the hoards of tourists.
The staff ( a family ) are wonderful and can't do enough to help. They are not overbearing at all. The hotel is new, very clean and very pleasant to stay in.
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Submitted by James Singer, Loughborough, United Kingdom
Exceptionally friendly and courteous.
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Staff were very helpful
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Exceptionally friendly, courteous and helpful. Excellent central but quiet location.
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Submitted by hayley day, Chelmsford, United Kingdom
They were all very very polite and friendly
barbara was lovely, so was the guy on reception thank you x
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We had a lovely stay, and hopefully will go back again one day
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lovely views, great spot to stay, everyone so friendly and breakfast was so delicious, The views of gondolas floating past at breakfast we'll never forget
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Submitted by Colin Wilson, Canada
We can't say enough about the excellent room,meals,service and friendly reception we received from the moment we arrived.
We are thinking of changing our name to 'Peruch' now we are part of the family.
Delighted with our stay and would change our dates to suit availability of Locanda Orseolo as we wouldn't consider anywhere else in Venice. Very pleased with the whole experience provided through VeniceBy.Com.
Thanks and very best regards, Colin & Bridget Wilson. Whitby,Ontario,Canada.
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We splurged and arrived/departed by private water taxi. This being so, We can't say whether the directions to the Locanda could be better.
I cringe at giving only a 'good' for line 8 because the Gondoliers were a bit loud some nights and early mornings. Next visit,we may opt for a room facing the square. Everyone needs to experience being on the canal just once.
See above comments which should have been expressed in this section.
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Direct access from the canal by water taxi is great. A heartfelt goodbye from the whole family.
Others said, the Peruch's helped them with their luggage down to the ATV. Amazing.
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No. We think everything was represented very well. We enjoyed showing your website photos to friends and fellow workers. All were very impressed.
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A true Venice experience with every help from the owners and staff.
Can't wait to return.
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Submitted by PAUL COWAN, GLASGOW G68 0JZ, United Kingdom
This site helped us to find a holiday that was perfectly suited to our needs
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It was very easy to use and was a great help
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it was not required
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very easy
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The Locanda was very easy to find, only a few minutes walk from the Vaparetto. The entrance to the house is through a very charismatic little private courtyard that perfectly sets the scene for the real Venice.
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Barbara and Matteo were the best hosts, It was like staying with friends in their own home. They were always helpfull and gave good advice. They were also interested in our enjoyment of the holiday. Our room was beutifully furnished and had a lovely view over the canal.
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When we checked our we were embraced by Barbara and Matteo the way you would see off friends. It was exeptional, We have stayed at many hotels and guest houses and have never recieved such attention. It was vey hard to leave.
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The location of the locanda is very important. We did not realise just how close to the centre it is,perfect. The private courtyard was also great, you exit a relativly buisy little square through an iron gate and enter this lovely peacefull courtyard where the entrance to the house is located.
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We will be going back next year.
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All of our friends have been hearing how we had the time of our lives in venice. A very important part of the experience was our stay at Orseolo with Barbara and Matteo. We would be delighted to recomend them to anybody.
And we will go back and stay there when ever we are in Venice.
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Submitted by chris spraggon, Chatswood, Australia
We were greeted warmly and were obviously expected.
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Truly excellent in all respects.
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very helpful in arranging an early morning departure.
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Excellent in all respects.
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Submitted by Douglas Smart, United Kingdom
Incredibly welcoming, with accurate confirmation of a restaurant booking made immediately
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Everything was perfect
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Fabulous warm welcome, attention and conversation
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Go!
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Submitted by Charles Porter, United States
This hotel/inn is a gem! The staff were incredibly helpful and thoughtful - they knew our names within minutes and greeted us personally each time they saw us. The accomodations were more luxurious than we anticipated, with very clear thought given to our comfort and ease. The location is ideal, and despite being there during the busy tourist season, the hotel was quiet and peaceful. Matteo's breakfasts were delectable. The staff (Barbara, Igor, and ?Francesco?) were solicitous, helpful, and very understanding when we needed help. Their restaurant recommendations were right on the money, and they really make us feel welcome. I would give this hotel my highest recommendation.
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The hotel is not marked with signage, and may be difficult to find initially. A hidden gem just a block from Piazza San Marco, but away from the bustle and noise. Canal-view rooms, wonderful small breakfast dining room, intimate reading room/aperitif area. The biggest plus was the young, enthusiastic, helpful, and friendly staff.
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This hotel is a treasure - lovely, quiet, excellent location, services and amenities, with warm, friendly, helpful staff.
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Submitted by Michael Harvey, Leeds, United Kingdom
I knew that my flight was going to arrive in Venice late in the evening, and I telephoned the hotel to let them know this a few weeks in advance. The man that I spoke to was extremely polite, friendly, and helpful. He told me that the late flight was not a problem, and went on to clearly explain to me how to get a water bus from the airport and then how to find the hotel.
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The hotel staff are extremely welcoming and friendly people who made our stay in Venice a real treat. They looked after us very well and I cannot speak highly enough about them - lovely people, and very efficient in running their hotel.
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The staff who were on duty as we checked out all came to Reception to see us off, and shook our hands as we left. They ordered us a water taxi, and helped with our luggage. An excellent customer service from a beautiful hotel in the very heart of Venice.
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The hotel is very well decorated and appointed, with modern facilities in all of the rooms. The staff cannot do enough to help you and to make your stay an enjoyable one. There is a wide choice for breakfast supplemented by an additional choice of eggs (scrambled, boiled, poached, or omelette)ane a choice of crepes.
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I already have and will continue to recommended this hotel to friends. It is a real 'find'. I like to describe it the way that the family that run the hotel described it to us. They said that now we have a home in Venice - and that is what it felt like. It is ideally located right in the heart of Venice but in a quiet courtyard away from the bustle of the city. We fell in love with Venice and with this hotel. We will definitely return to this hotel.
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Submitted by Pauline FROMER, Italy
I enjoyed every minute of my stay at the Locanda and will certainly recommend it to other people. Very efficient, helpful staff and Barbara runs a very good ship!
Congratulations, Barbara. I was so happy at your place.
Pauline Fromer, who will certainly return to your charming Locanda.
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The Locanda is elegant, beautifully decorated and I had a feeling that the guests were there because they too are selective.,
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Submitted by Chris McLaren, Canton, MA, United States
The staff was extremely welcoming. They knew we were coming, they were ready to greet us, and made sure we knew who they were. They got our luggage to our rooms quickly and showed us around the premises.
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We were so impressed with every aspect of this hotel, and we have travelled alot in Italy and other European countries. The rooms were wonderfully equiped and so comfortable. The staff was very helpful in making recommendations for restaurants. We had our best meals in Venice based on the staff recommendations (this was our 3rd visit to Venice). We really felt at home in Venice due to the attention given by the staff, particularly Matteo and Barbara. This hotel is a find in the truest sense of the work.
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We asked to check out the evening before as we had a very early departure. No problem. The bill was exactly correct, and we had three rooms.
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I can't recall the website, but all of the people on staff are extremely competant; they made us feel part of the neighborhood in addition to providing perfect service. Should also note that the Locanda Orseolo provides the best breakfast we have ever had in a European hotel. The value for the money for this hotel is significant.
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This is absolutely the place to stay in Venice. It offers everything you would want - perfect location, excellent rooms, great breakfast, and a staff that will significantly enhance your visit.
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Submitted by Paul Twoocck, United Kingdom
Comprehensive list of hotels. Allows you to find the hotel that suits your requirements - and the number of phots is very good
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Very welcoming - they were expecting us and made us feel at home
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The Peruch family are extremely welcoming - they make all their guests feel at ease and are always on hand if you have a question or request.
The canal view are fantastic - couldn't wish for more in Venice, and St Mark's Square is very close.
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Good coverage of hotels and we got what was promised. Very easy to book, with hotel up to date on all info submitted to Veniceby.com.
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A little gem just down from St Marks Square. Go for the rooms with canal views, they are fantatstic. The rooms are spacious, clean, contemporary and very well appointed.
The owners make you feel at home, from check-in to departure. This hotel gives you a fab, welcoming pad in the heart of a sometimes bewildering but always magical city.
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Submitted by Nicola Wilkins, Shenfield, Essex, United Kingdom
Fantastic Hotel, great locataion, a real homely feel and the staff we're so lovely - the hotel and people really made our holiday!!!
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Cute, beatufully furnished hotel with real personal touches! The staff all get to know on a first name basis which makes the whole experiece perfect. Eating your delicious breakfast whilst watching the world go by on the canal was also a real treat!!
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Submitted by Ronny Fritz, Eagle River, United States
Very friendly staff, called us by our first name, even though they had never seen us before, but they knew who we were!
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Exceptional property in a superb location. Very nice and clean rooms with a huge bathroom.
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Fantastic hotel with fantastic owners and staff.
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Submitted by Angela Lax, scottsdale, arizona, United States
The staff/management/owners were so
friendly and helpful. I would highly
recommend this B&B to anyone!!
Great breakfasts too! Clean, well-air
conditioned room and very beautiful!!
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They have recently remodeled so it looks
even better than expected.
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Wonderful!! Don't miss this B&B when in
Venice.
Barbara and Mateo are a sweet couple and
genuinely cared about our vacation in
Venice being special.
What a charming place to stay! Loved it!
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Submitted by Susan Keith, United States
They had a welcoming group ready that insisted on handling our bags right from the boat. It was like being greeted by friends.
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It was by far the favorite location of our whole trip and I would reccomend them most heartily. They were very polite and helpful and the accomodations were top notch. The location, right outside St. Marks Square was ideal.
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They were, again, very helpful and stored our bags after checkout for no additional charge. They called the taxi and handled loading all our bags.
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THey have ecellent reccomendations on shopping, dinner reservations, etc. They are most helpful and friendly with 1st time visitors. The food they provide for their 'includud breakfast'. was top notch. Made to order omelettes and crepes that were delicious.
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The best experience from beginning to end. More like visiting good friends.
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Submitted by Michael Guerra, Glen Carbon, IL, United States
Wonderful greeting upon arrival. Made to feel at home immediately.
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Cannot say enough about this property. The owners/workers are delightful. I would never stay anywhere else in Venice.
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Checkout was very easy, hated to leave.
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If you want to stay with 'family', stay at the Locanda Orseolo.
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Submitted by Sheila McMillan, Claymont, Delaware 19703, United States
We stayed in Munich and Salzburg before arriving in Venice. And Venice proved to be our favorite. The room was lovely, and Barbara and the rest of the staff couldn't have been nicer. Unfortunatly, I learned that my father passed away on the evening before our departure. Barbara was very understanding, and even attempted to call USAir in Rome (our final destination) for me about rescheduling our flight.
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I videotaped much of Locanda Orseolo and intend to show it to friends and relatives. I would definitly recommend it to anyone visiting Venice.
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Submitted by Gai Sinclair, Melbourne, Australia
A fantastic location close to everything but located on a quiet courtyard.
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We were sorry to be leaving after 3 days and wished we had booked for longer.
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The perfect retreat in Venice.Such wonderful service, warm and personel. Our whole family were greeted by name every time we entered or left the hotel.
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Submitted by Rick Grimm, Leesburg, Virginia, United States
The hotel provides a good map on how to get to the property - but you need to go through an iron gate in order to get to the front door which is somewhat confusing. If this could be specified on the map, it would be extremely helpful. (I knew about the gate by reading prior comments from guests before we arrived so I was prepared)
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This is an absolutely wonderful place! Fabulous location, great rooms, a very special breakfast and, most importantly, wonderful, friendly hosts. Barbara, Mateos and Francesco were so welcoming and friendly! When we hopefully return to Venice, there is absolutely no other choice! They are family now!
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Submitted by sally olah, sherman oaks, United States
The room was large and nicely decorated. The bathroom was also quite large with all necessities provided. We had a beautiful view of the Orseolo canal and a very quiet, peaceful stay. Hotel is convenient to everything in Venice.
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We were very sorry to leave.
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My family and I decided that we would never stay anywhere in Venice but the Locanda Orseolo. We loved every minute of our stay. Barbara, Mateo and Francesco were so gracious and hospitable that we felt like we were staying with old friends. A fantastic experience.
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Submitted by Susan McGibney, Teaneck, NJ, United States
I thought that service such as we received at this hotel was a thing of the past. It is family owned, and each guest seems to be treated like family. I wished I could have stayed longer. You never have a problem if staying here, they will take care of it. The best hotel experience I have had, and I have traved quite a bit. Excellent
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see above
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I have already.
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Submitted by Lynne Waton, Bath BA3 4DT, United Kingdom
We received a very warm welcome. Our luggage was taken to our room and we were shown round tghe facilities in our room
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The staff at the Locanda Orseolo are extremely friendly and welcoming. They can't do enough to help their guests. Their recommendations for places to eat were first class. We could not fault the hotel
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We were able to leave our luggage in our room, go off and explore Venice and then come back and collect the luggage when it was time to depart for the airport. It was brought downstairs for us and we were offered the use of the hotel's facilities before we left.
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A perfect hotel, a room with a perfect view,
perfect location and extreemely friendly and welcoming.
The best place to stay in the whole of Venice!!
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Submitted by Miquel Aguilo, Spain
Last meters to reach the hotel have no indications thus being quite confusing.
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Hotel's people showed an extremely warm hospitality. Kind of very good professional/friendly with class atmosphere.
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L.O. is probably one of the closest lodging to Piazza S.Marco.
Extremely fine furniture and decoration.
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Highly advisable. Unforgettable views of the canal from our rooms. Elegant, comfortable, excellent breakfast and yet category and price are moderate.
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Submitted by silke burgemeister, 30982 pattensen, Germany
we booked a twin-room and got a little suite with
a very charming small living.
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The locanda was better then I thought - the owners
are very charming, helpful people. I stayed with my
elderly mother. they payed consideration to her
need to rest at midday, i.e. making the room
when we liked it. all the staff is very friendly.
I really can't say anything negative. the only
exception was the nightkeeper, who really took
his time to arrive and open the door in the
evening.
the breakfast was extraordinary for an italian
hotel with crepes, eggs, fruit, cerials. If you
asked they tried satisfy all special requests
of the guests. I lived 8 years in Italy, never
had a tastier breakfast in an italian hotel of
this category.
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People with disabilities should ask for a room
on the 1 floor. there is no elevator and 2 or 3
flights of stairs are little bit exhausting.
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A real charming little hotel. You are in the
middle of Venice, but hidden in a small courtyard.
Splendid the rooms with view of the canale. in
the morning you can watch delivery boats been
unloaded (who is very, very sensitive to noises
take the courtyard rooms)later on the gondole
pass by your window. We had in two a nice little
suite (ask for room 14) newly renovated and
nicely decorated.
But the real highlight is the breakfast. don't
forget to try the crepes. a real delicious
thing!!!! Or you can get eggs any style you
want. It seems that matteo loves it to prepare all
these delicious little things. They were all
doing their utmost to satisfy the guests. It's
all in a very personal way.
if you go out dining, ask for advice and you
will be sure to dine in a real good restaurant.
We enjoyed our stay a lot. Don't look for other
hotels, you couldn't find a better one in the
heart of Venice. Thanks Barbara, Matteo, Francesco
and the rest of you! We will come back.
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Submitted by SUE BARNES, CHESTER, United Kingdom
Very attentive , cases whisked away to rooms for us. Staff were concerned when I arrived using a walking stick, & offered to move my husband & I from the 3rd floor to the 1st floor as soon as a similar room became available.
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Advice was offered for places to eat & sights to see. Barbara, Francesco, Gigi, Bruno & Luca (night porter) made us feel so welcome & it has been a privilege in staying @ the Locanda Orseolo.
The behind the scenes staff also need mentioning...our room was always spotless & bed perfectly remade when we returned from our days out & the kitchen staff did a superb job with the wonderful breakfast buffet. The location of the Locanda Orseolo to the Piazza San Marco was just perfect.
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Barbara & Gigi walked to the door to wave us good-bye as we crossed the courtyard...felt very sad to leave
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None
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Not cheap...but you get what you pay for. Superb buffet breakfast to set you up for the day. Beautiful rooms & well appointed. Lovely staff who go out of their way to ensure your stay is perfect.
No 1 B & B is a well deserved acolade.
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Submitted by Kenneth Acevedo, Anaheim, CA, United States
The staff was very pleasant when we arrived. We arrived early and our room was already prepared. Igor brought our bags up to the room immediately and Francesco checked us in with no altercations and was very friendly. It was difficult to confirm the exact location of the hotel due to the numerous streets and not-so-detailed map I had so I cannot completely blame the directions given.
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The room was very comfortable and cozy. We received more than I expected from the descriptions. Our view of the canal was excellent. We really enjoyed the breakfast served, especially the crepes. I was disappointed that our stay was not longer and we will definitely stay at Locanda Orseolo on our next visit to Venice.
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The staff, again was very friendly when checking out. We were also allowed to leave our bags there until we ultimately had to carry them to the cruise ship.
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A great hotel and located very close to the center of Venice. We would definitely recommend this hotel to our friends especially if they want to be treated very well. And don't miss out on breakfast.
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Submitted by Maureen Quigley, Chester Springs, PA 19425, United States
Definitely need better directions with specifics as to where the street intersects with the arcade, etc.
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The service was the best we have ever experienced and definitely worth the high rating. My husband has traveled throughout the world and has never had the level of service as we did at this hotel. The staff was exceptional!
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The best hotel we have ever stayed out due to the level of service from the staff. They were extremely accomodating, helpful and geniunely nice people who seemed to love what they did for a living and cared about their guests, hotel and their city. We will definitely return!
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Submitted by Michael Colagiovanni, United Kingdom
although it took us some time to find the hotel it was certainly worth the walk, the young man on reception could not have been more helpful. as soon as you walked in the door you knew you were not going to be disappointed.
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although it took us some time to find the hotel, perhaps we would have been better off not asking the policemen the way! when we did find it it was certainly worth the numerous walks through Piazza San Marco. the staff were friendly, helpful and nothing seemed too much trouble. we would certainly recomend the Locanda Orseolo to anyone visiting Venice, where else would you be offered just about anything for breakfast!
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very efficient
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the very friendly, efficient staff who spoke english, but who didn't mind putting up with our poor italian. the beautiful rooms - we were not expecting anything like the rooms we were given, they were spotless and much larger than we had expected.
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The Locanda Oresolo is a beautiful hotel run by extremely friendly young people full of enthusiasm for what they do. Nothing was too much trouble, we have never been made to feel this welcome anywhere!
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Submitted by Wyn Thomas, Frome, United Kingdom
Wyn has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Reinhard Weiser, United States
We did not have the directions from the website with us when we arrived, and, like many addresses in Venice, the address is hard to find. The hotel is on a small corte that is not on many maps. However, we called once we got in the area and the hotel sent someone out to get us and bring us to the hotel within minutes.
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Great room, staff was exceptionally friendly and helpful. Barbara got special tickets for us for the doges palace (at our request) before we got there, which was very helpful. Barbara and Matteo and the other staff members speak very good English and everyone made out children feel very welcome. Breakfasts were great, especially for italy.
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Great hotel in Venice, very centrally located but quiet and comfortable. Barbara and Matteo are great, they made us feel very welcome and we loved the hotel.
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