FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 12.00 pm (before if available). Check-out: within 11.00 am
• Is the price per room/apartment or per person?
  Per room
• Is breakfast included in the price and what type of breakfast?
  Yes
• Can we settle the bill on arrival?
  Yes
• Which languages are spoken at the reception?
  English, French, Spanish and German.
• Are there quiet, private, romantic rooms?
  Yes
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes
• Do you have an Internet/E-Mail point in the Property?
  Yes
• Is there a swimming pool? When is it open?
  No
• Is parking or garage available?
  No
• Where can we rent a car?
  At the reception
• Which is the nearest airport?
  One hour by public boat, 30 minutes by taxi boat
• Which is the nearest railway station?
  30 minutes by public boat.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  San Marco, 5 minutes away
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  10 minutes
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  10 minutes.