FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, a continental breafast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, German and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The rooms are at the first floor without the lift.
• Are there quiet, private, romantic rooms?
  Yes, the rooms are very quiet and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  No, sorry.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, it is not available.
• Where can we rent a car?
  In Piazzale Roma.
• Which is the nearest airport?
  Venice airport is about 50 minutes far from the centre.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest railway station?
  The nearest one is at about 15 minutes from the property.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  It is only few minute walking from the property.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  Cross the Rialto Bridge and in 3 minutes you reach the property.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  We have a private taxi near the Locanda Poste Vecie.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  Yes, there is the historical restaurant called Poste Vecie.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, sorry.