Travellers Reviews
Submitted by Colin Lott, Leatherhead, United Kingdom
Annex to adjacent hotel
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Central, clean, well designed, good value accommodation.
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Submitted by Lauren Steier, Knoxville, United States
Although the directions get you to the area of the hotel, it is very confusing on the little streets and alleys. We were fortunate that a man saw our obvious confusion and personally walked us to the hotel. We were close and probably would have found it eventually, but a map that names the streets would have been more helpful. I dont hold you accountable for that...I certainly could have acquired a Venice street map prior to arrival. But the Venice street system is confusing. We easily found our way around after we were accustomed to it.
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I don't recall the name of the gentleman at the front desk, but he was fantastic. He came over and promptly fixed a broken hair dryer for us one morning, was always courteous, helpful and pleasant to everyone and seemed to speak several languages rather fluently. Upon leaving I left my credit card at the desk and he made this heroic effort following us to the water taxi and leaping on the boat with my card at the last moment. I truly appreciated his efforts.
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Checking out was fast and easy. I left my credit card at the desk and the desk manager personally made sure I had it back by following us to the water taxi.
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The steps would be difficult for many to manage while hauling luggage. If you can't handle that, be sure to ask for assistance at check-in as I am sure they would have helped had we asked.
The entrance is not marked and the way from the other hotel is confusing so perhaps a printed map would be helpful to guests. My daughter was with us and she has a wonderful sense of direction or I am not sure if we would still be wandering around the streets of Venice (not a bad thing at all, by the way).
Your staff goes above and beyond to ensure the quality of the stay.
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Clean, neat rooms, a decent breakfast, but the coffee was only okay. Rooms are smaller than the average American hotel, but that was fine with us. Italian beds are on average very hard and that was the worst part of our stay in Italy...trying to sleep on hard mattresses. The bathroom was very nice. The location was great and we found it very easy to get to the water taxis and tourist spots and find restaurants all without being right in the center of major crowds. The young man at the desk was great..always helpful and informative. He was a gem. The view from our room over the canal with the gondeliers was charming and we later found ourselves looking up from one of those gondeliers as it passed right below our room.
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Submitted by Uta Allanson, Derby DE22 1GP, United Kingdom
Directions could be improved on, especially for inexperienced travellers. The receptionist (male) when we arrived was extremely helpful. His coworker was more reserved.
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As our room was very near a bridge connecting the districts of San Marco and Rialto, it was quite noisy until about 23:00 o'clock. In the summer I could imagine this to be a problem.
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Good value by Venetian standards
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A more detailed map of the immediate area and also to inform the visitor that the Small Charming Inn Rio Alto is an annexe to the Hotel Bartolomeo and that check in is at the Hotel rather than the Inn.
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Taking the above comments into consideration, I would have no hesitation in recommending my friends to stay there.
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Submitted by Trevor Overall, Norwich, United Kingdom
We were expected and greeted with enthusiasm.
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Reception staff were helpful in booking restraunts and Opera.
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It si like a small appartment that is seperate from the main hotel.
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Submitted by Rebecca
Extremely enjoyable and highly recommended
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It would be useful to explain that the Small Charming Inn is an annexe of Hotel Bartolomeo and so this means that (for instance)breakfast is served in the Hotel rather than Small Charming Inn. This was not a problem in the slightest (as the hotel is so close), so this is by no means a negative comment, it would just be useful to have this information in order to get a better idea of the property.
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The room was clean, comfortable and beautifully decorated with simple colours. Very friendly and helpful staff. And great morning coffee! Highly recommended.
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Submitted by Rory
Rory has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by Alison
Very professional staff and facility. Mr Gabriel and staff members were on hand for all needs.
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It is really central and the best location. Yet not too noisy whilst being the the smack of activity.
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Cosy, modern, tidy, central and great value for money.
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Submitted by William
We loved the location of the accommodation and the cleanliness of the rooms.
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We certainly would recommend this accommodation to anyone we knew who is going to be visiting Venice.
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The staff were always very helpful, courteous and polite.
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Just that check-in should be at the Bartholomew Hotel as there isn't anyone at the accommodation itself. If this information isn't given on the web site perhaps it could be given in the confirmation and directions.
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A wonderful location, very clean rooms, and helpful staff which all help to make the stay very pleasant.
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Submitted by Amanda
Quaint hotel, good service, reasonable prices. I would stay again.
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Submitted by William
The location was excellent; there was a small bridge below us, but there was not excessive noise daytime or night.
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Submitted by EDDIE
EDDIE has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 58% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Our room was fabulous, pristine clean and a seperate lovely bedroom for our duaghter which we never expected. Thought we would be all three in one room but we got two rooms ,one with the double bed and one with a lovely bed in a seperate room.It took a bit of time to get used to the water boats going on the canal underneath by but the double glazing is very ggood and one didn't hear them if the window was closed. The location is perfect, in the heart of the hubub of Venice. With shops all about.
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I have recommended the hotel to two friends . pristine , central location and good value.We will always stay here if in Venice.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
A very good hotel clean and charming.Central location near to all sights couldent be better
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Submitted by Anonymous
Directions could have been better
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No tea or coffee making facilities in bedrooms
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