FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 3pm until 7pm, Check Out before 10am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per apartment and per night.
• Is breakfast included in the price and what type of breakfast?
  No, the breakfast is not included in the price.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  No, you must pay the balance 2-3 days before your arrival.
• Which languages are spoken at the reception?
  English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  In the building of the apartment San Gregorio are 2 floors and do not have the lift.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet, private and romantic apartments.
• Are linens and towels provided or do I need to bring my own?
  All linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, the apartment San Gregorio have a typical terrace of Venice: altana.
• Do the rooms/apartments have a balcony?
  The rooms do not have balcony.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in apartment San Gregorio there is a TV, but there are not the international channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  The apartment San Gregorio have a telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, in apartment there is the air condition and is included in the price and it is seasonal.
• Is there a dining room where we could sometimes all dine together?
  The apartment San Gregorio have a dining room.
• Do you have an Internet/E-Mail point in the Property?
  The apartment San Gregorio does not have an Internet/E-Mail point, but we are glad to inform our guests that an Internet Café is situated 15 minutes walking in Campo Santo Stefano.
• Is there a swimming pool? When is it open?
  The apartment San Gregorio is located 10 minutes walking and 5 minutes by public waterbus from Swimming Pool, that is in Sacca Fisola Island.
• Is parking or garage available?
  The apartment San Gregorio is situated at 30 minutes by public motorboat from the parkings in Piazzale Roma
• Where can we rent a car?
  The apartment San Gregorio is situated at 45 minutes by public motorboat from the parkings in Piazzale Roma
• Which is the nearest airport?
  The apartment San Gregorio is situated at 50 minutes by public transport from the Internation Venice Marco Polo airport and at 70 minutes by public transport from the International San Giuseppe Treviso airport.
• Do you have a pickup or shuttle service from and to the airport?
  The Apartment San Gregorio does not offer a shuttle service from the airport but it is really very easy and cheap to go from the Venice Marco Polo airport or from the Treviso San Giuseppe airport to the apartment.
• Which is the nearest railway station?
  The Venice railway station Santa Lucia is situated at 40 minute by public waterbus from the apartment San Gregorio.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest Gondula Station is situated at less than 1 minute walking from the apartment San Gregorio.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest Vaporetto Station is situated at 2 minute walking from the apartment San Gregorio.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  The nearest Water Taxi Speedboats is situated at 10 minute walking from the apartment San Gregorio.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  In the property there is not a fitness center but guests can find one just a short walk from the apartment.
• Are pets welcome?
  Yes, the pets are welcome
• Is there a restaurant in the Property?
  No, but the apartment have a equipped kitchen.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  It is not possible to surf the Internet from the room but we are glad to inform our guests that an Internet Café is situated in Campo Santo Stefano at 15 minutes walking from the apartment San Gregorio.