FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In: from 2:00 p.m. until 8:00 p.m.
  Check Out: before 10:00 a.m. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Yes, the price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included in the price.
• Is heating included in the price?
  Yes, heating is included in the price.
  
• Can we settle the bill on arrival?
  Yes, you can settle the bill at the arrival.
• Which languages are spoken at the reception?
  We speak English, French, German and Russian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  In the building there are two floors without an elevator.
• Are there quiet, private, romantic rooms?
  All rooms are quiet and private.
• Are linens and towels provided or do I need to bring my own?
  You don't need to bring linens and towels because they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we have no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  In all rooms there is a satellite TV.
  
• Is there a telephone with direct dialling in the rooms/apartments?
  In all rooms there is a direct dialing telephone.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  In all rooms there is air conditioning and there is no extra charge.
• Is there a dining room where we could sometimes all dine together?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, there is a garage avaiable at 500 mt from the villa, if you pay an extra amount.
  
• Where can we rent a car?
  You can rent a car at our reception.
• Which is the nearest airport?
  The nearest airport is Marco Polo Airport of Venice.
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  The nearest railway station is Santa Lucia of Venice.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  To arrive at the Gondula Station you have to take the boat, which is distant 200 m, and in 10 minutes you arrive at S.Mark's Square.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest "Vaporetto" station is distant 200 m from Villa Angelica.
  
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  The nearest Water Taxi Speedboats station is distant 200 m from Villa Angelica.
  
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There isn't a fitness center in the property.
• Are pets welcome?
  No, pets are not welcome.
• Is there a restaurant in the Property?
  There isn't a restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  You can connect your modem to our telephone line and surf the Internet.