FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from midday.
  Check-out: before 11.00 am.
  Baggage storage is available free of charge.
• Is the price per room/apartment or per person?
  Our rates are per room, per night and include continental breakfast buffet, all tax and service.
• Is breakfast included in the price and what type of breakfast?
  Yes, continental breakfast buffet.
• Is heating included in the price?
  Yes, heating and air conditioning are free of charge.
• Can we settle the bill on arrival?
  Yes, if you so wish.
• Which languages are spoken at the reception?
  English, German, French, Spanish.
  All during office hours only.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Ground floor and first floor. There is no elevator, but we have a spiral staircase with 20 steps.
• Are there quiet, private, romantic rooms?
  All the rooms are extremely quiet, due also to the double-glazed windows and to the fact that the main street is quite far away.
• Are linens and towels provided or do I need to bring my own?
  You do not need to bring your own linens/towels as we provide them for you. Your room is serviced daily.
• Do the rooms/apartments have a terrace/courtyard?
  Most rooms on the ground floor have private patios and there is a cosy garden surrounding Villa Paradiso.
• Do the rooms/apartments have a balcony?
  Most rooms on the ground floor have private patios.
• Do you have non smoking rooms/apartments?
  The entire Villa Paradiso is a no-smoking environment. Smoking is only allowed in the garden, when othere guests are not present.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Satellite TV is available for free in all the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Telephone with direct dialling is in all rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, heating and air conditioning are free of charge.
• Is there a dining room where we could sometimes all dine together?
  No, I am sorry, but there is a lovely trattoria just steps away, that can accomodate large tables too. We will be happy to organise this service for you.
• Do you have an Internet/E-Mail point in the Property?
  Only for Recetion/Office use.
• Is there a swimming pool? When is it open?
  Not in Villa Paradiso, but there is a public one only 5 minutes by bus.
• Is parking or garage available?
  Villa Paradiso is in a cul-de-sac with plenty of off-street parking space. In addition there are two parking spaces in our chained driveway.
• Where can we rent a car?
  All the major rental companies are in Venice.
  We will be happy to organise this service for you.
• Which is the nearest airport?
  The airport of Venice is called MARCO POLO and its airport code is VCE.
• Do you have a pickup or shuttle service from and to the airport?
  Not yet.
• Which is the nearest railway station?
  The railway station of Venice is Called Santa Lucia.
• Which is the nearest / how far away is / how do we arrive from the Gondula Station?
  The nearest Gondola point is in St.Mark.
  We will be happy to organise this service for you.
• Which is the nearest / how far away is / how do we arrive from the nearest "Vaporetto" (Public Transport) station?
  The nearest vaporetto is at 10 minutes by bus.
• Which is the nearest / how far away is / how do we arrive from the nearest Water Taxi Speedboats station?
  The private water taxi can pick-up/drop-off directly in Malamocco. We will be happy to organise this service for you.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Pets are very welcome but they must be properly trained and they must not disturb the other guests or the neighbours.
• Is there a restaurant in the Property?
  No restaurant in Villa Paradiso, but trattorias, bars, restaurants and shops are available close by.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.